Better Outcomes Now Welcomes Dr. Norah Chapman


We are very excited to announce that Dr. Norah A. Chapman has joined the Better Outcomes Now (BON) leadership team as Co-Director of Graduate Training. Her expertise will be invaluable in bringing PCOMS and BON to graduate curricula, training programs, and practicum sites. Dr. Chapman is a long-time PCOMS enthusiast and combined with Drs. Duncan and Reese, accounts for 8 of the 9 PCOMS RCTs.  Her bio: 

Norah A. Chapman, Ph.D.

Dr. Chapman is an Associate Professor and Associate Chair/Director of the Psychology Training Clinic in the School of Professional Psychology at Spalding University in Louisville, KY. Her primary research interests are in evaluating psychotherapy process and outcome, both in person and via telepsychology, to develop evidence-based practices that increase the access to and quality of mental health care among underserved populations. Dr. Chapman was especially proud to be part of 3 of the RCT’s supporting use of PCOMS in couples and group therapy. More recently, she has been training graduate students in her program on the science and practice of PCOMS. Dr. Chapman is passionate about teaching graduate students to improve their effectiveness as clinicians from the beginning of their training. In fact, their program has made using PCOMS a requirement as part of their training program, as they have found it to be a pivotal tool for graduate students. She is currently in the role of implementing Better Outcomes Now program wide and looks forward to supporting other graduate programs navigating implementation.  


Here are the 3 RCTs that Dr. Chapman co-authored:

RCT:  Effect of client feedback on couple psychotherapy outcomes.  Psychotherapy, 47, 616-630.

RCT: Using client feedback to improve outcomes in group psychotherapy with soldiers referred for substance abuse treatment. Psychotherapy Research, 25, 396-407.

RCT: Evaluating the efficacy of client feedback in group psychotherapy.  Group Dynamics: Theory, Research, and Practice, 19, 122–136.

Norah brings amazing experience, scholarship, and enthusiasm to the BON leadership team and we look forward to her expertise in implementing PCOMS and BON in graduate programs.

If you would like to chat with Dr. Chapman about implementing PCOMS and Better Outcomes Now in your graduate program, email to set up an appointment.


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