Better Outcomes Now Blog

Assurance for Your Behavioral Health Quality Assurance Plan

Despite overall therapy efficacy, many clients do not benefit, dropouts are a problem, and therapists vary significantly in success rates, are poor judges of client negative outcomes, and, along with...

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4 Secrets for Implementing Measurement Feedback Systems

Successfully implementing change in any organization requires careful management. It stands to reason then that implementing measurement feedback systems in behavioral health agencies also takes a...

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Routine Outcome Monitoring (ROM): Five Strategies for Getting Started

Routine outcome monitoring (ROM) is gaining traction across behavioral health settings. Not only has research demonstrated increased therapy outcomes and efficiency, all three major accreditation...

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Introducing Evidence-Based Practice and Technology in Therapeutic Services

Evidence-based treatment (EBT) has a somewhat tumultuous history within psychotherapy for two reasons. First, it has been criticized for reducing clients to their diagnoses and therapists to their...

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How to Decrease No-Show Rates Using Client Feedback in Therapy

Let’s be honest, everyone dreads no-shows. No one likes to sit in an office waiting, and waiting, and waiting, only to find out no one’s coming because the client didn’t call to reschedule. Or even...

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5 Tips for Administering Outcome Measures with Families

All family therapists have been in sessions where sparks fly among family members. At times it may feel like the family dynamic is a giant Gordian knot full of confusion, condemnations, and drama....

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Lions and Hunters: The Heroic Client

Until lions have their historians, tales of hunting will always glorify the hunter.       --African Proverb

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How to Address Outcome Rating Scale Scoring in Therapy

The Outcome Rating Scale (ORS) is used by the client to rate three domains: individual (personal well-being), interpersonal (family/close relationships), and social (work/school/friendships) as well...

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PCOMS Supervision Process Puts Clients First

Our training provides us with signs that clients are improving. Some of us also rely on our experience, having seen similar cases in the past, to gauge improvement. And, as scientists, we know that...

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What Are the Benefits of Outcome Measurement in Psychotherapy?

In my 39+ years and more than 17,000 hours of client experience, I’ve thought a lot about assessments and results. Throughout the years, as I saw more clients, some of the same questions kept popping...

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